Privacy Policy

Effective Date: May 24, 2026  ·  Last updated: May 24, 2026

1. Information we collect

We collect information you provide directly and information collected automatically:

• Account & order information: name, email address, mailing/shipping address, phone number, and payment information when you place an order or create an account.
• Payment data: We use Stripe and/or PayPal to process payments. We do not store your full credit card number on our servers. Payment processors have their own privacy policies.
• Device & usage data: IP address, browser type, operating system, pages visited, time on site, and referring URL — collected automatically via cookies and analytics tools.
• Communications: messages you send us via contact forms or email.

2. How we use your information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer support responses
• Send marketing emails (only if you opt in — you can unsubscribe at any time)
• Improve our website and product offerings
• Comply with legal obligations
• Prevent fraud and ensure site security

3. Third-party services

We work with the following third-party partners who may receive or process your data as necessary to operate our business:

• WooCommerce / WordPress: our e-commerce and content management platform.
• CJ Dropshipping: our fulfillment and product sourcing partner. Your shipping name and address are shared with CJ Dropshipping solely to fulfill your order.
• Pinterest: we use the Pinterest Tag (pixel) on our website to measure ad performance and reach audiences on Pinterest. Pinterest may collect browsing data through this tag. See Pinterest's privacy policy at pinterest.com/privacy.
• Google Analytics: website traffic analytics. Data is anonymized where possible.
• Email marketing provider: if you subscribe to our newsletter, your email is stored with our email service provider.

We do not sell, trade, or rent your personal information to any third party for their own marketing purposes.

4. Cookies

We use cookies and similar tracking technologies to:

• Keep you logged in and remember your cart
• Understand how visitors use our site (analytics)
• Deliver relevant ads via Pinterest and other platforms

You can disable cookies through your browser settings. Note that disabling cookies may affect certain functionality of this site, including the shopping cart. A cookie consent banner may appear on your first visit in accordance with applicable law.

5. Information sharing

We share your personal information only in the following circumstances:

• With service providers listed in Section 3 above, as necessary to operate our business
• When required by law, court order, or government request
• To protect the rights, safety, or property of By Chloe Morgan or our users
• In connection with a merger, acquisition, or sale of all or part of our business (you will be notified)

6. Data security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure. We encourage you to use strong passwords and protect your account credentials.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for up to 5 years for accounting and legal purposes.

7. Your rights — California residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information:

• Right to know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to opt out: We do not sell your personal information. If this changes, you will have the right to opt out.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, contact us at the email below. We will respond within 45 days.

8. Children's privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: hello@bychloemorgan.com
• Website: bychloemorgan.com