Terms and Conditions

Effective Date: May 24, 2026  ·  Last updated: May 24, 2026

Please read these Terms and Conditions carefully before using bychloemorgan.com. By accessing or purchasing from our website, you agree to be bound by these terms.

1. About us

By Chloe Morgan ("we," "us," or "our") is an online retail store operating at bychloemorgan.com, based in California, USA. We sell beauty, skincare, and lifestyle products to customers worldwide.

2. Acceptance of terms

By visiting our website, creating an account, or placing an order, you confirm that you are at least 18 years of age (or have parental consent) and that you agree to these Terms and Conditions in full. If you do not agree, please do not use our site.

We reserve the right to update these terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.

3. Products and availability

We make every effort to display our products accurately, including colors, descriptions, and sizing. However:

  • Product images are for illustrative purposes and may vary slightly from the actual item.
  • All products are subject to availability. We reserve the right to discontinue any product at any time.
  • We reserve the right to limit quantities or refuse orders at our discretion.
  • Prices are subject to change without notice. The price at the time of checkout is the price you will be charged.

4. Orders and payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. An order confirmation email does not constitute acceptance — your order is confirmed when it is shipped.

  • We accept major credit cards, debit cards, and other payment methods displayed at checkout.
  • Payment is processed securely through third-party payment processors (Stripe and/or PayPal). We do not store your full payment details.
  • You are responsible for providing accurate billing and shipping information. We are not liable for orders delayed or lost due to incorrect information provided at checkout.

5. Fulfillment and shipping

Our products are fulfilled through CJ Dropshipping, an international logistics and fulfillment partner. By placing an order, you acknowledge that:

  • Your shipping name and address will be shared with CJ Dropshipping for order fulfillment purposes.
  • Delivery times are estimates and may vary. We are not liable for carrier delays beyond our control.
  • International orders may be subject to customs duties and taxes, which are the customer's responsibility.

Please review our full Shipping & Delivery Policy for detailed information.

6. Returns and refunds

We offer returns and refunds in accordance with our Refund and Returns Policy. By placing an order, you agree to the terms outlined in that policy, including the 30-day return window and conditions for eligibility.

7. Intellectual property

All content on bychloemorgan.com — including text, images, graphics, logos, and the "Chloe Morgan" brand identity — is the property of By Chloe Morgan and is protected by applicable copyright and trademark laws.

  • You may not reproduce, distribute, or use our content for commercial purposes without written permission.
  • You may share links to our site and share our content on social media for personal, non-commercial purposes.

8. User conduct

By using our website, you agree not to:

  • Use the site for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the site or its systems
  • Submit false, misleading, or fraudulent orders or reviews
  • Engage in any conduct that disrupts or interferes with the normal operation of the site
  • Use automated tools (bots, scrapers) to access or collect data from the site without our written consent

9. Disclaimer of warranties

Our website and products are provided "as is" without warranties of any kind, express or implied. We do not guarantee that:

  • The site will be uninterrupted, error-free, or free of viruses
  • Product results will meet your specific expectations
  • All product information is complete, current, or error-free

Beauty and skincare products may cause reactions in individuals with certain skin types or sensitivities. Always review ingredient lists before purchasing. We are not responsible for adverse reactions resulting from product use.

10. Limitation of liability

To the fullest extent permitted by law, By Chloe Morgan shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.

Our total liability for any claim related to a purchase shall not exceed the amount you paid for the product in question.

11. Third-party links

Our site may contain links to third-party websites (such as Pinterest, social media platforms, or brand partners). These links are provided for convenience only. We have no control over the content or practices of third-party sites and are not responsible for them. Visiting third-party links is at your own risk.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

13. Governing law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, USA. Any disputes arising from these terms or your use of our site shall be subject to the exclusive jurisdiction of the courts of Orange County, California.

14. Contact us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: hello@bychloemorgan.com
  • Website: bychloemorgan.com